Benefits of Proper Training for the Employer
Generally, the framework will consist of a number of competencies, which can be generically applied to a broad number of roles within the organisation.
Each of these competencies is then defined in a way that makes them relevant to the organisation, using a lanuage which is clear enough to ensure that everyone has a common understanding of what excellent job behaviour looks like.
Courses will be conducted on site over a couple of days, depending on number of modules chosen.
Financial Benefits
* Improved staff performance
* Increased work productivity and less time wasting
* Greater consistency of staff performance, knowledge and application thereof, creating a customer focused experiences
Company Benefits
* Addressing weakness in systems and in staff
* More highly qualified staff
* Great service creates a competitive advantage
* Enhancing company services, reputation and profile
Staff Benefits
* Improved staff morale and satisfaction
* Reduced employee turnover
* Showing your staff how you value them
* Builds staff self confidence through better understanding of responsibilities
